Your rentals are not fully booked until you have sent back your contract & paid your deposit. All deposits are final & not refundable unless there is an extreme circumstance where we have to cancel a booking. We would then return your deposit & any other payments in full. This is extremely unlikely though that we would have to cancel a booked reservation.
All pick ups are in Hopkins, MN. Pick up is typically 1-2 days before event & drop off 1-2 post. You may not keep rentals any longer then 2 days post unless we have agreed upon these terms.